Sprains

If you think you have a sprain, the first thing you should do is try some home first aid. However, if you notice symptoms that suggest you may have serious injury, go to Urgent Care for treatment. Learn about the signs and treatment options for sprains.

urgent care for sprains | sprained wrist treatment | East Care

Have a life threatening emergency?请致电 111

How do I know if I have sprained an ankle, wrist or joint ?

The weekend are common times for sprains, as they are often associated with sports injuries. But it’s easy to sprain an ankle or knee with a fall or accident at any time.

Fortunately, our urgent care team are here to help.

A sprain is a soft tissue injury that occurs near a joint. Therefore, ankles, wrists and knees are the main types of sprains. A sprain differs from strain (which is a muscle tear).

Pop in if your symptoms are getting worse. Its good to know that ACC will help you cover the costs of treatment for a sprain.

Get urgent care for sprains

Anyone who experiences significant loss of function or severe pain should get a doctor’s care urgently.

Moreover, see a doctor if your symptoms are not improving within two days, or earlier if worsening.

Watch out for symptoms of a bad sprain including:

  • tenderness
  • swelling
  • bruising
  • a popping feeling and instability
  • pain when trying to walk on a sprained ankle
Note that a bad sprain could have a similar presentation to a minor fracture. Therefore, we might need to send you for an x-ray following our assessment. Fortunately, Mercy Radiology is on the same site as East Care Urgent Care.

First Aid for Sprains

Of course, the most common type of sprain is a sprained ankle. Naturally, getting your weight off the ankle is very important. 

Follow the RICE first aid for sprains:

  1. REST: Assist the patient to rest in a comfortable position. Generally, this means sitting with support under the sprained limb or lying down if possible.
  2. ICE: Next, apply ice for significant pain. An ice pack will help to reduce pain as well as inflammation. Also, it can be applied for 10 to 20 minutes at a time and then be repeated once if pain persists. Remember, to get the best effect from the ice and to avoid burning the skin, always wrap an ice pack in a damp cloth before applying it.
  3. COMPRESSION: Consider applying a compressing bandage on an injured limb. Ensure that firm and even pressure is applied. However, be careful not to slow blood circulation to the affected limb’s fingers or toes. If the bandage increases your pain, DO NOT persist with it.
  4. ELEVATE:  Keep the sprained area elevated and at rest. meanwhile, arrange for urgent care. Ensure rest with elevation of the injured area for the first 24 to 48 hours.

Consider taking simple pain relief such as paracetamol

East Care Health Medical Centre urgent care Fees

如何联络我们

  • Address: 260 Botany Road, Howick 2013, Auckland
  • Postal: PO Box 38306, Howick 2145, Auckland

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Pre-register online before you arrive

Pre-registering saves you time in check-in.

Health care professionals providing advance care plans

常问问题

如您想在我们的诊所注册,您先需要填写我们初级卫生保健机构(Primary Health Organisation,简称 PHO)的注册表格。这是新西兰卫生部的规定。您还需要身份和资格 证明:

  • 新西兰护照或新西兰出生证明,或
  • 其它国家的护照与永久居民签证、居民签证、或 24 个月以上的工作签证

在注册表格上请注明你想注册在哪位还有接受新病人的医生名下。

在我们诊所新注册的病人需要约见我们的护士或医疗助理完成一个健康询问会诊。

在健康询问会诊中,护士将会测量您的身高、体重、血压等,和简单的跟您相谈病史 ,让我们的医疗团队更好了解您的健康状况。

完成健康询问会诊后便可以与医生会诊。

首次会诊时长如下:

年龄健康询问会诊医生会诊总额
0-13 岁-15 分钟
免费
15 分钟
免费
13 至 17 岁-15 分钟
$13.00
15 分钟
$13.00
18 至 39 岁15 分钟
$10.00
15 分钟*
$19.50
30 分钟
$29.50
40 岁或以上15 分钟
$10.00
30 分钟
$39.00
45 分钟
$49.00

* 注:如果您患有长期疾病,请预约 30 分钟。

请在会诊后尽快支付诊费。

您在首次会诊后便能使用您的 MyIndici 患者平台。

请在会诊后尽快支付诊费。没有付清的款项每月将会有 $10 额外行政费用。

任何其它额外治疗、化验、材料等,另行收费。

我们建议您通过您的 MyIndici 患者平台预约。.

如果您有紧急状况需要会诊,请致电诊所。

所有会诊一律需要预约。

MyIndici 患者平台是一个可以让病人看到自己的健康资讯的安全网站。如果您想开通您的患者平台,请致电诊所 (09) 265 1325 或电邮至 info@ormistonmedical.co.nz。

我们建议您在没有药前两周通过您的 MyIndici 患者平台要求重复处方。如果您还没有 开通您的患者平台,请致电诊所 (09) 265 1325。 我们的医生会通过电子处方系统把您的处方直接发去您所选的药房(请注明药房名称 和地点)。
任何是我们的医生开出的检验,在医生检阅结果后就能在您的 MyIndici 患者平台看到。如果您的化验结果有任何异常,我们的医疗团队会联络您。

我们诊所的办公时间是周一至周五,上午 8:30 至下午 5:00。

在办公室见外请前往 East Care 急诊中心,260号 Botany Road, Golfland, Auckland 2013。
电话:(09) 277 1516

以下仅为诊费而已。其它治疗、化验、材料等,另行收费。

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

无论您是面对面会诊、电话问诊、或是网上视频会诊,均一律按年龄收费。

如果您不能如期出席您会诊,请提前 2 小时通知我们诊所,否则将会有收费。