Burns
Immediate treatment of a burn can prevent scarring and nerve damage. Find out quick first aid for a burn and know when to seek emergency burn care at our Urgent Care clinic.
Have a life threatening emergency?请致电 111
What type of burn needs professional urgent care?
Most minor burn first aid can be treated at home, for instance small scalds or brief contact with something hot. But some burns need immediate, emergency burn treatment and care.
When should you seek burn treatment at Urgent Care?
- Deep burns that affect layers of skin or have burnt deep tissue. All minor injuries need to be properly dressed.
- Extensive burns that cover a lot of skin.
- Burns on sensitive skin including the face, groin, feet or hands (where skin is over a joint).
- Of course, tamariki have very delicate skin that could easily scar. Also, they may not communicate the pain as readily as adults. Our friendly nurses can assess them.
Remember, for serious burns, called third-degree burns, dial 111 for Emergency services. These burns look white or black and can cause nerve damage. Be aware they might feel numb at first for this reason.
Treating a burn to avoid infection
- If you have something stuck to the skin it’s best for us to sort that out. Be sure not to pop any blisters which can actually protect the area which could otherwise scar. However, we’ll make sure there is no dirt, foreign bodies of excess skin on the burn before we apply the sterile dressing.
- Try to keep the dressing dry while washing.
- Change your dressing regularly. Check the burn for discharge and come to see us if you notice the wound oozing.
- Moreover, if you are still in pain or have symptoms after 48 hours, it’s important you come in for a check.
First Aid for burns
Immediate treatment of a burn is a must. Follow these simple steps as soon as a burn occurs.
- COOL: First, cool the burn with tepid, running water for 20 minutes and then let it dry. If there isn’t a tap nearby use fluid like a drink. Note, do not use ice water. Also, babies and children should not be put in a bath or shower for the full twenty minutes as they can get hypothermia.
- COVER: Next cover the burn using a nonstick bandage (non-adherent gauze). However if the burn is paticularly bad, wrap it in clingfilm and come immediately to East Care.
- OINTMENT: Later, use a burn cream to increase skin elasticity as the burn heals.
- PROTECT: Ensure you cover the affected area to protect it from the sun.
- STRETCH: Gently stretch the burned area for a few minutes every day once it has healed.
Finally, it’s important that you get immediate medical burn care if the burn is severe. Little ones are especially prone to scarring with their delicate skin.
What to bring to Urgent Care for
If you’re coming to see us for immediate burn care, here’s some tips.
- Ensure you complete the 20 minute cooling with running water
- If the pain is severe, taking Paracetomal or giving some Pamol to kids is fine.
- Make sure you drink plenty of fluid
如何联络我们
- Email info@eastcare.co.nz
- Phone number (09) 277 1516
- Fax (09) 277 1515
- Address: 260 Botany Road, Howick 2013, Auckland
- Postal: PO Box 38306, Howick 2145, Auckland
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.
常问问题
如您想在我们的诊所注册，您先需要填写我们初级卫生保健机构（Primary Health Organisation，简称 PHO）的注册表格。这是新西兰卫生部的规定。您还需要身份和资格 证明：
- 新西兰护照或新西兰出生证明，或
- 其它国家的护照与永久居民签证、居民签证、或 24 个月以上的工作签证
在注册表格上请注明你想注册在哪位还有接受新病人的医生名下。
在我们诊所新注册的病人需要约见我们的护士或医疗助理完成一个健康询问会诊。
在健康询问会诊中，护士将会测量您的身高、体重、血压等，和简单的跟您相谈病史 ，让我们的医疗团队更好了解您的健康状况。
完成健康询问会诊后便可以与医生会诊。
首次会诊时长如下：
| 年龄 | 健康询问会诊 | 医生会诊 | 总额 |
|---|---|---|---|
| 0-13 岁 | - | 15 分钟 免费 | 15 分钟 免费 |
| 13 至 17 岁 | - | 15 分钟 $13.00 | 15 分钟 $13.00 |
| 18 至 39 岁 | 15 分钟 $10.00 | 15 分钟* $19.50 | 30 分钟 $29.50 |
| 40 岁或以上 | 15 分钟 $10.00 | 30 分钟 $39.00 | 45 分钟 $49.00 |
* 注：如果您患有长期疾病，请预约 30 分钟。
请在会诊后尽快支付诊费。
您在首次会诊后便能使用您的 MyIndici 患者平台。
请在会诊后尽快支付诊费。没有付清的款项每月将会有 $10 额外行政费用。
任何其它额外治疗、化验、材料等，另行收费。
MyIndici 患者平台是一个可以让病人看到自己的健康资讯的安全网站。如果您想开通您的患者平台，请致电诊所 (09) 265 1325 或电邮至 info@ormistonmedical.co.nz。
14-17 years $14
18+ years $16
Urgent prescription $27.50
我们诊所的办公时间是周一至周五，上午 8:30 至下午 5:00。
在办公室见外请前往 East Care 急诊中心，260号 Botany Road, Golfland, Auckland 2013。
电话：(09) 277 1516
以下仅为诊费而已。其它治疗、化验、材料等，另行收费。
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
无论您是面对面会诊、电话问诊、或是网上视频会诊，均一律按年龄收费。