Emergency Dental Services
Got toothache, gum or jaw pain? Or a broken tooth? You can get emergency dental care in East Auckland. With two late night dental clinics a week, our onsite emergency dental services can help. Alternatively, our Urgent Care GPs can help with broken teeth or diagnose pain due to a dental issue.
Have a life threatening emergency?请致电 111
When should I come to Urgent Care for toothache or following an accident?
If you’ve had an accident where you’ve hurt your mouth, lips or gums, you might need to come to Urgent Care before seeing the dentist.
Understandably, no one wants to wait for dental care. It can be very painful. So East Care has options to help you get the dental support you need.
Moreover, if you’ve had an accident where you’ve hurt your mouth, lips or gums, you might need to come to Urgent Care first. Also, this applies if you have broken a tooth or teeth.
What to expect when having emergency dental care:
- First, we’ll check if you need any medical care to deal with bruising, swelling or bleeding.
- Next, we can assess when you should see the dentist for chips or restoration.
Don’t delay in coming in if the tooth is loose, broken or has fallen out completely. Remember, the sooner we fix it, the more likely the tooth will survive!
Can I use my dental health insurance?
Southern Cross Health Society Easy-claim is available for members of this scheme.
Will ACC cover a broken tooth?
Generally, breaking a tooth is due to an accident. This could commonly be following a fall, a sporting accident, or taking a knock to the face. So long as the claim meets the criteria of an accident, ACC will help cover the cost of emergency dental.
Of course, if you see our Urgent care team, we will chat about ACC and help you with the correct forms. Coverage is for unexpected, violent, and or accidental injuries.
What should you do if you damage or break or lose a tooth?
Luckily, we have a great dentist onsite at our Botany Road Health Hub. If the dentist is not open, contact us.
First Aid for a hurt or broken tooth
- Is your gum or lip bleeding? Apply gentle pressure with a clean cloth.
- Try to hold this in place for 15 minutes.
- Bring any fragments, as they could be restored later.
- If the tooth is displaced, gently move it into position. This can help save the tooth.
First Aid for a tooth that has fallen out
- Has a tooth been knocked out or broken at the root? Chances are it can be replaced if you get urgent care.
- The longer it is out of the socket, the less likely we will have success.
- Hold the crown of the tooth and rinse it briefly.
- Carefully push the tooth back into its socket. Then bite softly on a clean cloth to hold it in place while you get emergency dental care.
- Meanwhile, ask a friend to call us or pre-register your visit to East Care so that we know you have a dental issue.
What if you can’t put the broken tooth back in the socket?
- Protect the root cells by placing the tooth into a clean container with milk covering it.
- No milk to hand? Try saliva in a cup or pop the tooth under your lip. Aim to keep the root moist and clean.
- Drying or rubbing the tooth can damage the root.
Opening Hours:
Monday to Friday from 8:30 am to 4:30 pm
Evening appointments on Tuesday and Wednesday
Saturday from 9 am to 5 pm
Sunday closed
Contact East Care Dental:
Phone: 09 277 1514
Email: admin@eastcaredental.co.nz
Location: 260 Botany Road, Botany Downs, Auckland, 2013
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.
常问问题
如您想在我们的诊所注册，您先需要填写我们初级卫生保健机构（Primary Health Organisation，简称 PHO）的注册表格。这是新西兰卫生部的规定。您还需要身份和资格 证明：
- 新西兰护照或新西兰出生证明，或
- 其它国家的护照与永久居民签证、居民签证、或 24 个月以上的工作签证
在注册表格上请注明你想注册在哪位还有接受新病人的医生名下。
在我们诊所新注册的病人需要约见我们的护士或医疗助理完成一个健康询问会诊。
在健康询问会诊中，护士将会测量您的身高、体重、血压等，和简单的跟您相谈病史 ，让我们的医疗团队更好了解您的健康状况。
完成健康询问会诊后便可以与医生会诊。
首次会诊时长如下：
| 年龄 | 健康询问会诊 | 医生会诊 | 总额 |
|---|---|---|---|
| 0-13 岁 | - | 15 分钟 免费 | 15 分钟 免费 |
| 13 至 17 岁 | - | 15 分钟 $13.00 | 15 分钟 $13.00 |
| 18 至 39 岁 | 15 分钟 $10.00 | 15 分钟* $19.50 | 30 分钟 $29.50 |
| 40 岁或以上 | 15 分钟 $10.00 | 30 分钟 $39.00 | 45 分钟 $49.00 |
* 注：如果您患有长期疾病，请预约 30 分钟。
请在会诊后尽快支付诊费。
您在首次会诊后便能使用您的 MyIndici 患者平台。
请在会诊后尽快支付诊费。没有付清的款项每月将会有 $10 额外行政费用。
任何其它额外治疗、化验、材料等，另行收费。
MyIndici 患者平台是一个可以让病人看到自己的健康资讯的安全网站。如果您想开通您的患者平台，请致电诊所 (09) 265 1325 或电邮至 info@ormistonmedical.co.nz。
14-17 years $14
18+ years $16
Urgent prescription $27.50
我们诊所的办公时间是周一至周五，上午 8:30 至下午 5:00。
在办公室见外请前往 East Care 急诊中心，260号 Botany Road, Golfland, Auckland 2013。
电话：(09) 277 1516
以下仅为诊费而已。其它治疗、化验、材料等，另行收费。
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
无论您是面对面会诊、电话问诊、或是网上视频会诊，均一律按年龄收费。