Referrals
If you need a doctor’s referral to see a Specialist Consultant or for a medical service, we can help. Fortunately, a range of onsite health services are available at East Care, so getting the health care you need is easy.
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How do I get a doctors referral for specialist treatment or services?
Seeing a General Practitioner is often the first step in resolving a health condition. Our Urgent Care doctors are skilled at diagnosing the root cause of a medical problem or accident. So, their next step is to ensure you are referred to the right people for ongoing care.
Sometimes the GP you see will make the referral to the Specialist on the day you see them, or they can contact your family doctor for non-urgent matters.
Medical investigations that do not fall under ACC (Accident Compensation) include referral to:
- A specialist in the private 或 public health sectors.
- An in-clinic service for a return visit to our nurse-led clinics, such as plaster casting, wound redressing or stitch removal.
- Wrap-around services for health checks such as an ECG, heart check, or blood pressure monitoring.
What type of referral do you need after seeing Urgent Care for an accident?
Following an accident, you might need a referral to one of our onsite health services. At the same time, we will ensure you ACC claim has been created.
Types of accident referrals include:
- x-ray for suspected fractures, sprains 或 strains
- physiotherapy to help rehabilitate an injury
- A hospital for surgery following a severe accident like a head injury, chest pain or serious broken bone
- Dilworth Hearing or an ENT for ear infections or audiology issues
- Specialist consultants follow ups i.e. orthopaedics, plastic surgery or neurology
- The Te Whatu Ora outpatient day surgery Botany Super Clinic
Do I need a GP referral for an ACC Treatment
Any form of accident will need an ACC claim filled out for NZ residents. Then ACC will be able to help with your medical care costs.
Once you have a claim number for your accident, any future appointments you have with health providers will be lodged under the same claim.
This also applies to workplace injury ACC claims.
Do I need a doctors referral to be covered under my private health insurance care?
Not all private healthcare providers require a referral for insurance, but your urgent care doctor will make a referral if you need one for your insurance.
For instance, if you have had an accident and would like to see a specific specialist, we can discuss your options. Furthermore, we can chat about kinds of referral likely to be claimable on your insurance.
Naturally, we can also refer you for care to Te Whatu Ora who provide outpatient clinics at Botany SuperClinic and Browns Road Superclinic. This falls under the public health system, so is funded.
Opening Hours:
Evening appointments on Mon, Tues & Thurs
Saturday – by appointment Sunday closed
Contact details:
Email: office@eastcarephysio.co.nz
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.
常问问题
如您想在我们的诊所注册，您先需要填写我们初级卫生保健机构（Primary Health Organisation，简称 PHO）的注册表格。这是新西兰卫生部的规定。您还需要身份和资格 证明：
- 新西兰护照或新西兰出生证明，或
- 其它国家的护照与永久居民签证、居民签证、或 24 个月以上的工作签证
在注册表格上请注明你想注册在哪位还有接受新病人的医生名下。
在我们诊所新注册的病人需要约见我们的护士或医疗助理完成一个健康询问会诊。
在健康询问会诊中，护士将会测量您的身高、体重、血压等，和简单的跟您相谈病史 ，让我们的医疗团队更好了解您的健康状况。
完成健康询问会诊后便可以与医生会诊。
首次会诊时长如下：
| 年龄 | 健康询问会诊 | 医生会诊 | 总额 |
|---|---|---|---|
| 0-13 岁 | - | 15 分钟 免费 | 15 分钟 免费 |
| 13 至 17 岁 | - | 15 分钟 $13.00 | 15 分钟 $13.00 |
| 18 至 39 岁 | 15 分钟 $10.00 | 15 分钟* $19.50 | 30 分钟 $29.50 |
| 40 岁或以上 | 15 分钟 $10.00 | 30 分钟 $39.00 | 45 分钟 $49.00 |
* 注：如果您患有长期疾病，请预约 30 分钟。
请在会诊后尽快支付诊费。
您在首次会诊后便能使用您的 MyIndici 患者平台。
请在会诊后尽快支付诊费。没有付清的款项每月将会有 $10 额外行政费用。
任何其它额外治疗、化验、材料等，另行收费。
MyIndici 患者平台是一个可以让病人看到自己的健康资讯的安全网站。如果您想开通您的患者平台，请致电诊所 (09) 265 1325 或电邮至 info@ormistonmedical.co.nz。
14-17 years $14
18+ years $16
Urgent prescription $27.50
我们诊所的办公时间是周一至周五，上午 8:30 至下午 5:00。
在办公室见外请前往 East Care 急诊中心，260号 Botany Road, Golfland, Auckland 2013。
电话：(09) 277 1516
以下仅为诊费而已。其它治疗、化验、材料等，另行收费。
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
无论您是面对面会诊、电话问诊、或是网上视频会诊，均一律按年龄收费。