Minor accidents
Let us help you with an array of minor accidents that need urgent care treatment. Access our range of first aid guides for minor accidents and injury care.
Have a life threatening emergency?PHONE 111
What is a considered a minor accidents?
Bumps, bruises, cuts and falls happen. Often, these occur after hours or on the weekend when we are pottering around at home.
Also, accidents occur as sporting injuries during these times, so we’re here to help when your GP is shut.
The most common minor injuries we treat are:
- lacerations needing wound care
- bumps resulting in bruising or swelling
- minor burns or scalds
What types of minor accidents can we help with at East Care Urgent Care?
We can help with most minor accidents. Or we can refer you to a wrap-around service, hospital or specialist for more complex presentations.
Come to see us at urgent care if you’ve had an accident including:
- fall resulting in sprains, fractures or head injuries
- cuts that may require glueing or stitching
- removal of foreign bodies like bits of gravel or splinters
- domestic violence or an attack resulting in bruising, cuts or swelling. Also, we can help with emotional support and onward referral.
First aid treatment for minor accidents at home
Find out more about ACC Claims for minor accidents
Luckily in NZ, we have ACC to support us when we have minor accidents.
Naturally, our team will help you with any ACC claim forms and workplace accidents.
How to contact us
- Email info@eastcare.co.nz
- Phone number (09) 277 1516
- Fax (09) 277 1515
- Address: 260 Botany Road, Howick 2013, Auckland
- Postal: PO Box 38306, Howick 2145, Auckland
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
The length of your first appointment with your new doctor will be as follows:
| Age | Screening appointment | GP appointment | Total |
|---|---|---|---|
| 0-13 yrs | - | 15 minutes Free | 15 minutes Free |
| 13-17 yrs | - | 15 minutes $13.00 | 15 minutes $13.00 |
| 18-39 yrs | 15 minutes $10.00 | 15 minutes* $19.50 | 30 minutes $29.50 |
| 40+ yrs | 15 minutes $10.00 | 30 minutes $39.00 | 45 minutes $49.00 |
* Note: if you have a chronic condition, please make a booking for 30 minutes.
Payment is required at the time of consultation
You will get full access to the patient portal “My Indici” once you have completed your screening appointment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at info@ormistonmedical.co.nz, and we can set up your account.
14-17 years $14
18+ years $16
Urgent prescription $27.50
We are open Monday to Friday 8.30am to 5.00pm.
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.