ACC
Getting ACC assessment and treatment is top of mind when you have an accident. The first step to getting ACC cover of fees is an injury assessment. We can establish if your Accident Claim is applicable to get ACC treatment.
Have a life threatening emergency?PHONE 111
Get your injury assessed for ACC medical treatment
Any accident can be overwhelming, but fortunately, paying for it needn’t be. In NZ, we’re lucky to have ACC to help cover medical fees. This includes injuries in the workplace, at home or out and about. First, however, we’ll need to check through the details to properly assess your injury and ensure you are eligible for ACC treatment and medical fee support.
Getting started is easy:
- Come to East Care Urgent Care for an initial ACC assessment of your injury. First, we’ll get your condition stable. And then we’ll work through the paperwork.
- Together we can fill out the ACC Claim form. Moreover, this claim will be used for any ongoing treatment.
- Remember, we are open 7 am – 11 pm every day of the year. So don’t hesitate to come and see us.
- In the case of an emergency or significant accident, call 111.
How much does an ACC Assessment cost at East Care?
Did you know that all children 1 – 13 years old get free ACC assessments? Medical fees differ for different age groups and if you have a Community Services Card, you’ll get a discount. Remember, East Care is a privately funded clinic so fees do apply.
| Age | Card holder | Mon – Fri 7 am – 5 pm | Mon – Fri 5 pm – 11 pm, weekends, public holidays |
|---|---|---|---|
| 0 – 13 years | Free | Free | |
| 14 – 17 years | yes | $13 | $13 |
| 14 – 17 years | $45 | $55 | |
| 18 – 64 years | yes | $19.50 | $19.50 |
| 18 – 64 years | $50 | $60 | |
| 65+ years | yes | $50 | $39 |
| 65+ years | – | $19.50 | $39 |
Type of accidents and injuries ACC can cover for treatment
Injuries come in all shapes and sizes.
But the most common types we see from accidents include:
- Sprains
- Strains
- Fractures
- Cuts and lacerations
- Bruising and swelling from falls or knocks
- Attacks, sexual or domestic violence
- Workplace injuries may have developed over some time, including RSI or hearing conditions.
These conditions will need proper Urgent Care assessment regardless of ACC coverage. But you will likely get help from ACC if you are an NZ resident.
Remember, to qualify for ACC cover, your injury must be due to an accident.
What does ACC NOT cover
Opening Hours:
Monday to Sunday from 7 am – 11 pm
Open on all Public Holidays
For Onsite Services hours, check individual service.
Contact details:
Phone: (09) 277 1518
Email: info@caregroup.co.nz
How to contact us
- Email info@eastcare.co.nz
- Phone number (09) 277 1516
- Fax (09) 277 1515
- Address: 260 Botany Road, Howick 2013, Auckland
- Postal: PO Box 38306, Howick 2145, Auckland
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.